Questions & answers

CUSTOMER SERVICE

514 884 9932
Monday to Thursday 9 am – 5 pm
Friday 9 am – 2 pm

TERMS OF THE CONTRACT

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept cash, payment by check, bank transfer or Interac transfer.

DO WE HAVE TO MAKE A DEPOSIT?

Yes – A deposit equivalent to 30% of the total amount is required upon signing the contract.

CAN WE MAKE CHANGES ONCE THE CONTRACT IS SIGNED?

Yes – It is possible to make changes. However, for changes exceeding 30 minutes, our consent is required and additional fees may apply.

WHEN THE CONTRACT IS CONFIRMED AND THE DATE IS RESERVED?

Everything is confirmed upon receiving the signed contract and the deposit.

OPTIONS

DO YOU HAVE AN INSTRUMENTAL FORMATION?

Yes – This formation is also available.

CAN WE CHANGE DURATION OF SETS AND BREAKS?

Yes – Everything can be customized according to your needs for the evening (speeches, toasts, awards, services, etc).

DO YOU ACCEPT SPECIAL REQUESTS?

Yes – However, if a song is not already in our repertoire, it will be a pleasure to add it for you for an extra charge.

TECHNICALITIES

WHAT HAPPENS IF THERE IS ALREADY AN ADEQUATE SOUND SYSTEM?

A 200$ discount will be applied to the total amount.

DO YOU OCCUPY A LOT OF SPACE?

No – The “quartet” occupies an 8’x 8’ square space, while the trio and duo require even less.

WILL THE VOICE OF THE SINGER INTERFERE WITH THE CONVERSATIONS OF OUR GUESTS?

No – For a cocktail or a dinner, a background music sound level is always preserved. So no interference.

EVENT

CAN YOU PUT SOME MUSIC ON DURING YOUR BREAKS?

Yes – We provide continuous music during our breaks through our sound system.

CAN YOU MAKE OUR GUESTS DANCE?

Yes – We have a large repertoire of dancing music (ballroom, swing, cha-cha, jive, rock n roll, motown etc.) We also play the first dance.

CAN YOU ADJUST YOUR LOOK TO OUR EVENT’S THEME?

Yes – An adaptation is certainly possible. (Colors, 20’s, 50’s, black and white, Gatsby, glamour, etc.)

IF THE EVENT IS PROLONGED, CAN WE ADD AN EXTRA SET OF MUSIC ON THE SPOT?

Yes – It is possible to add one or more additional sets, for an additional fee.

For any other questions or comments.